Cancelled before
processing: No cost to you.
Cancelled after processing begins (custom items):
Varies according to stage of processing. Obviously, we cannot
refund your money on a copper awning after it's built and
shipped simply because you change your mind. However, we will
work with you to insure your satisfaction.
Restock fee on line manufactured items: 15% of the total
order.
Size & Measurements Errors: You know how it works,
our fault, we replace it--no problem. Your fault... Well. We
hope you'll take advantage of our excellent technical support so
that doesn't happen.
